Business entrepreneur and best-selling author, Bob Ansett needs little introduction. The story of how he built Budget Rent a Car from scratch into a multi-million dollar international business - only to be overtaken by a financial crisis - has been well documented in his two best selling books. "Bob Ansett- An Autobiography" and "The Customer".

He is much sought after on the public speaking circuit right around Australia. Bob Ansett has first-hand top-level experience in a variety of fields. In many areas of management and customer relations he pioneered new approaches to established procedures.